The Redwood Technologies Group was founded in 1993. Today, it incorporates a growing community of companies that are dedicated to delivering world-leading communications technology and services to hundreds of the world’s largest organizations.

Redwood Technologies

Redwood Technologies was founded in 1993 as a hardware manufacturer and software developer, and continues to draw upon this strong heritage. Today, continuous research and development is at the heart of its strategy, allowing it to provide its customers with market-leading communications technology.

Its DNX® hardware is deployed across multiple sectors requiring its high reliability and versatility. The DNX also forms the foundation for several product-level innovations, including Content Guru’s award-winning storm® platform.

As specialists in secure communications systems, Redwood Technologies provide some of the world’s largest financial institutions and prisons with complex, multi-channel solutions to ensure security in communication.

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Redwood Tech

 

 

Content Guru

Founded in 2005, Content Guru was one of the first cloud contact center solutions providers in the market. A pioneer of cloud-native, omni-channel solutions, Content Guru makes engagement easy by providing cutting-edge communications solutions to hundreds of the world’s largest organizations.

Their award-winning storm® platform offers both bespoke and off-the-shelf routes to excellent customer service, by bringing together unlimited scalability, intelligent automation, and seamless integration with any third-party system or existing database.

Content Guru leverages a global team working across multiple continents and various sectors to transform the way organizations build meaningful customer relationships.

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Weston Digital Technologies

Trusted for over two decades to help customers monitor crucial, worldwide interactions and transactions, Weston Digital Technologies are specialists in UC recording and interaction analytics technology.

Having joined the Group in 2019, Weston Digital Technologies bring their leading omni-channel recording and quality management capabilities to Content Guru’s suite of cutting-edge cloud-based contact center solutions.

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Weston Digital

Group Operating Companies