The latest issue of RedNews, the newsletter of the Redwood Technologies Group (comprising Redwood Technologies, Content Guru and Radius Communications), is now available for download!

The Autumn 2016 edition sees Content Guru named as a Challenger in the 2016 Gartner Magic Quadrant for Contact Center as a Service, Western Europe for the second year in a row, whilst the Redwood Technologies Group has stormed into the next phase of its international expansion strategy with the launch of a new Italian regional office in Rome.

This quarter’s Technology Focus looks at the integration between storm® and Verint Impact 360’s market-leading WFO service, while the case study covers how storm helps national Dutch healthcare organisation, Zorginstituut Nederland, to deliver enhanced customer service while cutting costs.

Click here to download a copy.

RedNews Autumn 2016

Leave a Reply

Your email address will not be published. Required fields are marked *

November 4, 2016
Category: News