Last week, sister company Content Guru returned to Customer Contact (CC) Expo for the third year running, exhibiting the latest advancements in Customer Engagement and WebRTC technologies.
Renowned as Europe’s leading exhibition and conference for contact centre and customer service professionals, the 2016 event welcomed over 5,000 leading buyers and decision makers from a variety of sectors and global locations to experience the latest in transformative contact centre solutions.
From its new-look stand and central networking bar location, the Content Guru team showcased the multi-channel capabilities of its award-winning customer engagement suite, storm® CONTACT™, as well as its latest integration with WebRTC technology. This pioneering browser-to-browser solution delivers enhanced collaboration across multiple channels including screen sharing as well as person-to-person video and voice calling.
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