Electricity North West has gone live with sister company Content Guru's award-winning Cloud Contact Centre service, storm® LOSS.

Electricity North West owns, operates and maintains the North West’s electricity distribution network, connecting 2.4 million properties and more than 5 million people to the National Grid. The storm solution overlays Electricity North West’s existing contact centre deployment and scales on-demand to handle the huge volumes of concurrent interactions which can occur during service disruptions.

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August 16, 2016
Category: News