May 20, 2009 — Redwood Technologies announced today that Technology Marketing Corporation (TMC) has named RedCentrex IP Centrex as a recipient of a 2008 Communications Solutions Product of the Year Award.

RedCentrex, Redwood’’s latest IP Centrex solution, is a completely new product designed to revolutionise telephone networks. It gives the user total control over system functionalities, eliminating the cost of PABX installation and associated engineering costs.

Using softswitch-based IP Centrex architecture, RedCentrex provides a rich list of features that can be employed by large organisations, SMBs and individual users. In conjunction with the iPath™, Redwood’’s next generation soft phone, RedCentrex is suitable for carriers, ASPs or ISPs looking to provide an IP Centrex solution, or enterprise network managers seeking to outsource their IP Centrex functionality.

RedCentrex provides users with all the familiar functions of a business telephone network, while introducing valuable additional capabilities. Incoming calls can be placed on hold and transferred to staff in remote locations, giving the external appearance of a workforce united in one office. All conferencing and call recording requirements can be delivered via IP networks, and, when combined with the iPath softphone, the system can replace the controls usually associated with a hard phone. Management of the phone network is made easier and users and administrators have greater control.

"Redwood Technologies has been recognized with a 2008 Product of the Year Award for their excellence in the advancement of voice, data and/or video communications," said Rich Tehrani, TMC President and Group Editor-in-Chief, "Redwood Technologies has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them.  I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future."

The Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2008 were selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievement.

The 2008 Communications Solutions Product of the Year Award winners can be found on the INTERNET TELEPHONY and Customer Interaction Solutions Web site.

For further information please contact:- Rachel Love T. +[44] (0) 1 344 304 344 F. +[44] (0) 1 344 304 345 E.

May 20, 2009
Category: News