11 January 2006 - Incorporating the broadest range of service statistics to date, the new look RedView V4.00.01 allows operators and Service Providers to review and analyse even more data than ever.

RedView provides both historical and real-time statistical information for RedResponse, the mass calling application used by some of the world’s largest carriers.

Statistics are analysed and displayed in a variety of illustrative format options, including standard and three-dimensional bar charts, pie charts, tables and line graphs. Statistics and criteria can be changed by virtue of pull-down menus, allowing non-technical users to easily obtain management information statistics and compile easy to understand graphs.

Data can be separated into specific groups for targeted analysis. For example, Customised CLI Grouping allows statistics to be viewed per region or per country.

Each graph type can be easily customised to show basic application statistics such as total calls made and total calls answered, average and total duration of answered calls, and total number of unanswered calls.

The latest RedView additionally provides system operators with the ability to monitor highly detailed service information. The system operator is now able to compare different campaigns and also view new or unique callers – a useful tool for campaigns that require a winner to be picked in real-time.

Another popular new feature is RedView’s ability to monitor financial details for a campaign or service in real-time. Users can now watch their profits grow as the number of calls increases. Additionally, financial milestones and targets can be set and monitored.

Additional information can be found at Products: RedView.

For further information please contact:- Rachel Love T. +[44] (0) 1 344 304 344 F. +[44] (0) 1 344 304 345 E. rnl@redwoodtech.com

January 11, 2006
Category: News