Berkshire, 28 September, 2003 - Redwood Technologies, the leading provider of Value Added Network Services equipment, is pleased to announce that the company has been accepted as an approved supplier of recording equipment for UK Premium Rate Services, by the Independent Committee for the Supervision of Standards of Telephone Information Services (ICSTIS). ICSTIS is the regulatory body for premium rate charged telecommunications services in the UK, responsible for setting appropriate standards for the promotion, content and operation of Premium Rate Services.
Redwood''s RedResponse® Recorder, the recording component of the DNX®/INX™ intelligent switch solution, has been certified as fulfilling all of the requirements laid down by ICSTIS, distinguishing Redwood as one of the select companies able to supply service providers with an approved recording system. These requirements include features such as archived playback, capturing of caller ID, real-time monitoring and tamperproof recording, along with supplementary requirements for recording the latest multi-party chat services.
This latest development is of particular interest to Redwood''s many existing DNX/INX customers in the UK PRS sector, as well as for other service providers looking to upgrade to Redwood''s integrated, multi-media solutions.
Redwood has built a worldwide reputation as a leading provider of Premium Rate Services equipment for applications such as Virtual Call Centres and multi-party chat, in addition to its renowned mass calling and televoting solutions. Users range from small service providers up to large national networks, and installed systems from 30 ports up to more than 20,000.