SMS/MMS
Communicate in the world’s favourite language
You cannot stand face-to-face with all your customers at the same time. Redwood’s RedMessage instant messaging solution is the next best thing. Mobile SMS (Short Message Service) and MMS (Multimedium Message Service) give you the power to nudge, to whisper, and to alert people on a mass scale, instantly. With RedMessage, that unrivalled ability to communicate in the moment, with millions of people, is at your command.
Redwood RedMessage allows inbound and outbound SMS and MMS to be integrated with voice and other services running on Redwood platforms. Campaigns and response management sequences can be built within the RTComposer service creation environment, with monitoring and reporting through the Redwood RedView management portal.
Connect with words and pictures
Alongside SMS, MMS adds a rich and colourful new dimension to mobile message communications. As well as text messages, users can send photos and even movie clips to bring their messages to life.
- Blend short messaging with voice services, opening multiple channels of communication
- Mobile Terminated and Mobile Originated billing options – run self-funding campaigns, or compliant premium rate services
- Link instant messaging to mobile web applications – send movie trailers to customers browsing cinema schedules, or action highlights to sports fans
- Drive higher response rates, with high impact, colourful messages that allow quick and easy interaction
- Seize the moment – use short messaging as the first line of response to outdoor campaigns or TV ads, with the ability to reply with multimedia messages to every respondent
- Allow classified advertisers to upload images instantly from cameras or phones
- Get instant insights into audience attitudes and market trends, with quick questions and responses
- Send instant emergency alerts, such as flood warnings, to millions of people simultaneously, with the ability to track responses and ensure everyone has got the message
- nvolve millions of customers more deeply in your communications campaigns, using the most intimate, personal and immediate mass communications medium
RedMessage adds instant, personal impact to your communications mix on a mass scale. You have complete control over every aspect, with the ability to time the despatch of messages to the second. There has never been a more direct, intimate and compelling way to connect with millions of people.
