Redwood IP Centrex
Resilient corporate PBX replacement – let the organisation shape the system
Traditional communications infrastructures create physical boundaries to business operations, because they are dependent on rigid, wire-based protocols. IP, the Internet Protocol, has already liberated the data network from the confines of the desktop; Redwood RedCentrex IP Centrex brings the same freedoms to telephony systems.
Redwood offers a complete IP Centrex solution, enabling the true convergence of voice and data networks. As a replacement for an old PBX-based system IP Centrex gives organisations the ability to deliver the full productive power of the corporate infrastructure wherever people are working. Workers are liberated from their desks and can access all the resources and services they need, including directories, voicemail and conference calling, through any Internet connection.
- VoIP for the Next Generation Network – outstanding Quality of Service
- Huge cost savings – in network management, telephony charges, capital equipment, service and support, and a host of other operational and capital budgets
- Greater agility and flexibility – the communications infrastructure adapts precisely to the needs of the business
- All the familiar telecoms functions – directory, call holding, transfer, voicemail and much more – as well as teleconferencing, versatile and ubiquitous call recording and automated, user-definable call routing
- Deploy hot-desking facilities on demand, giving users much greater mobility and enabling portable productivity
- Operate a global telephone system – encompassing branch offices and remote workers – as a single, unified, centrally-managed whole
- In the public sector, you can cut costs and improve service delivery through the introduction of advanced telephone systems based on the Next Generation Network
- Intelligent routing identifies where users are and which device they are most likely to be using, ensuring a constant presence
- Everyone can have a single, portable number that follows them wherever they connect to the network, simplifying and optimising telecommunications throughout the organisation, without increasing the cost of connection for the caller
Agile collaboration
Redwood IP Centrex builds mobility, collaborative working and agility into the fabric of your organisation. Mobility is unrestricted – people can work wherever they are most productive – and connecting branch offices and remote workers is easier and less expensive. Moves, adds and changes are simple and inexpensive, allowing the infrastructure to adapt in real-time to the needs of the organisation.
From a single central installation, Redwood IP Centrex can be deployed across your entire estate, including international sites and agents working from home. The centralised system administration, through the intuitive browser-based RedView interface, makes the day-to-day management of your deployment much easier.
An extensive range of additional Redwood applications and services can help to deliver the full productive power of IP Centrex to the heart of your infrastructure:
- The Redwood iPath(r) softphone allows easy, rapid deployment of multimedium communications functionality to the PC desktop
- Redwood RedMatrix audio and video conferencing can reduce costs, lower your carbon footprint, boost efficiency and improve collaborative working
- Redwood RedRecorder allows richly detailed recording for compliance, training and quality control
Redwood RedCentrex gives you a low risk, high return route to investment in the future of your corporate communications. It puts users in control of their personal communications needs and extends the power of your intelligent infrastructure to the farthest points on your
network.
