Redwood Technologies PROFESSIONAL SERVICES
An investment in Redwood technology is a strategic commitment.
Your Redwood deployment embeds valuable new services in the core of your network. Our professional services team will work closely with you at every stage of the deployment to ensure that your investment in Redwood delivers tangible, sustainable value, in line with your corporate objectives.
- For enterprises and public sector organisations investing in on-premise equipment, there are implications for the whole communications infrastructure and the delivery of organisational goals.
- For network operators and carriers, the introduction of new network services will frequently be associated with strategic competitive advantage, as well as technical improvements.
Consultancy and architecture
Redwood’s professional services team – consultants, project managers, specialist engineers and developers – provides technical and strategic guidance at every step of a new deployment or upgrade. Our people draw upon years of experience in the telecommunications and networking industries, with a strong heritage in the design and development of advanced voice services.
Redwood’s proven track record is your assurance of quality, from the architecture through to the manufacture of your new systems.
Large customer premise
Managing change
Every Redwood-based project involves a dimension of change management. Your consultative team will analyse the technical and operational implications of your Redwood deployment and prepare a clear roadmap to ensure the completion of the installation with minimal disruption.
Assured value
You are buying what the technology does, rather than the hardware. We will look at the business case behind your deployment and ensure that the technology will deliver what you need. The planning, architecture and design preceding installation will be driven by the value that the technology is required to deliver to your organisation.
Optimised performance
Often, the introduction of a new appliance or suite of services can compromise the performance of the infrastructure, or conflict in unexpected ways with existing systems and services. Your professional services team will analyse and test your infrastructure to ensure that your Redwood deployment maintains and, where possible, improves performance from end-to-end, while embedding valuable new services in the network.
Network operators
Redwood’s track record in the creation and deployment of advanced network voice services is world class. Our professional services team is a critical dimension of the partnerships we have established over many years with some of the world’s leading network operators.
Rapid added value
Redwood services give many of our carrier and operator partners a crucial advantage edge in their fiercely competitive markets. We will look at your customers’ needs and expectations and work with you to design compelling services that lock in loyalty and reduce churn. Your deployment will always be designed to give you total control, through easy management dashboards that allow continuous refinement, in real-time and in the long term.
Accelerate time-to-market and revenue
Redwood’s intuitive, drag-and-drop service creation and management interfaces allow you to design, refine and provision new services within incredibly short cycle times. Your SLA can incorporate continued professional services consultancy, giving you guidance and support with the design and deployment of new services that keep you ahead of your competitors.
Network optimised services
We know voice, and we know voice networks. Every deployment is tested and optimised to ensure your new services add value without compromising quality of service.
Margin protection and enhancement
Redwood delivers rapid ROI and low TCO. Our services open profitable new revenue opportunities for you, without the compromise of excessive additional operating costs. Your deployment roadmap can include financial models to give you a clear understanding of how the value in your investment will be realised.
For more information about Redwood professional services and our comprehensive service and maintenance programmes, call +44 (0) 1344 304 344.
