World-leading travel companies powered by storm include:

The travel sector is extremely varied, unifying rail and air transport, hotels and accommodation, and more. The sector faces a number of challenges as customer expectations continue to rise and passengers expect a seamless journey across all channels. From bookings to enquiries about delayed or cancelled services, it is essential that your customers can access the information they need – and fast.

 

Learn how storm transformed Thomas Cook’s customer experience

storm FLOW, multi-channel Service Creation Environment (SCE) used by Rail Delivery Group to make up to 50 service alterations a day in real time, giving them the agility they need to respond to unpredictable circumstances faced by the travel sector

Learn more about the storm solution for Rail Delivery Group

TUI, the world’s largest holidays provider, has a Specialist Holiday Group (SHG) that manages its exotic and luxury brands. SHG had to move one of its two main office locations to a new site, relocating 300 staff and their phone numbers. SHG had to find a system that allowed a smooth and speedy transition just before Christmas.

Read the case study