- Case Studies
storm Customer Knowledge System (CKS) provides fully-integrated knowledge & case management, ticketing and CRM functionality.
Prepare for GDPR with customizable filters and advanced Customer Relationship Management integrated into the Customer Engagement Hub.
G4S is the largest security provider in the world and the largest employer on the London Stock Exchange, with over 657,000 employees and operations in more than 125 countries.
One of the many strands of its business is its “cash solutions”. The company operates a fleet of high-security vehicles, equipped with trained personnel and the technology to transport, protect, count and reconcile thousands of pounds of cash with customer accounts.
Using storm, G4S enables its customers to place orders over a secure phone line, which triggers emails containing the details to G4S agents.