The complete communications integration solution
Banks, insurers, utilities, retailers, the public sector – communications integration is the critical issue for any large organisation seeking a sustainable path out of recession. Partnership with Redwood allows system integrators to develop substantial new opportunities with clients who want the cost savings, service improvements and increased productivity that a fully integrated communications infrastructure can deliver.
Redwood has a strong record of partnership with system integrators, applying innovative thinking and rapid development to the creation of solutions that address the strategic priorities of their clients. We are a Microsoft® Certified Gold Partner, an Affiliate of the Cisco® Technology Developer Program and our servers are Intel®-based.
All Redwood software and hardware is built for integration with third party or bespoke environments, with the open architecture of RTSinfonia® providing enormous flexibility in the design of integrated solutions. Our consultants have years of experience of working with specialist partners; we bring a commitment to adding value and a focus on the client’s needs to every project partnership.
The new integration environment
Web 2.0 technologies such as corporate social networking require communications capabilities to reside in the fabric of the infrastructure. This shift in corporate culture, driven by the global boom in mass interactivity, creates important new opportunities for system integrators.
In partnership with Redwood, you can offer clients a fully integrated, multi-channel and multimedium communications infrastructure, in which data, voice, messaging, email and the web are unified within a single management environment. Redwood’s RedView® dashboard builder can draw from industry-standard or third party databases to provide a fully-customisable, end-to-end view of the communications deployment.
Redwood hardware and software is deployed in more than 50 countries and is used by national governments, voluntary organisations, healthcare providers, global banks, trading floors, electricity generators and service providers, as well as the world’s leading network operators and carriers. You and your clients have the piece of mind that comes from using technology that has been proven reliable, and is backed by round the clock service and support.
Communications-enabled business processes (CEBP) are no longer enough to meet the needs of users who need rapid interaction, sometimes on a mass scale and through multiple channels. We are entering the age of the communications-based business process, in which the data centre is evolving into a communications centre, and where data is only one element of a wholly integrated blend of content.
Redwood Technologies has the experience, the expertise and the technology you need to take your clients into the integrated future of the corporate infrastructure.