Martin Taylor on BBC Radio Berkshire
Redwood Technologies co-founder & Director Martin Taylor was recently interviewed on the current state of business in the Eurozone for BBC Radio Berkshire.
UK Government looks to save hundreds of millions through the ambitious “G-Cloud” project
Bracknell, February 20th, 2012 – The UK Government Procurement Agency has short-listed Redwood Technologies as a potential supplier of software-as-a-service (SaaS) for the “G-Cloud” framework agreement.
The project takes inspiration from highly successful consumer cloud platforms (e.g. Facebook), as well as enterprise equivalents (e.g. salesforce.com). G-Cloud will provide a platform for government organisations to share applications and best…more…
UK local community news: the spirit is alive for the Community First Responder
Bracknell, December 12th, 2011 – Swallowfield and Spencer’s Wood Community First Responder (CFR) scheme has now officially launched its brand new 4×4 response vehicle. This has been made possible by the generous donations of local businesses large and small as well as Lottery funding. Redwood Technologies knowing only too well the implications and difficulties that…more…
Redwood welcomes UK knowledge industry supremo
Bracknell, November 28, 2011 – Redwood was privileged to welcome a visit from John Alty CB, the Chief Executive and Comptroller General of the British government’s Intellectual Property Office (IPO), and Nigel Hanley, a Senior Patent Examiner specialising in software Intellectual Property.
The directors of Redwood, Sean Taylor and Martin Taylor, had the opportunity of speaking…more…
storm contributes to record-breaking BBC Children in Need Appeal
Bracknell, November 22, 2011 – On Friday 18th November, the mass payment handling capacity of the storm platform was put to the test as millions of people tuned in to watch the 2011 BBC Children in Need Appeal, broadcast on BBC1.
The event set a new record for the largest on-the-night sum ever raised for the…more…
An Irish Investment
Bracknell, November 11, 2011 – The Irish marketplace presents a unique set of challenges. It is a difficult time for many Irish businesses, as concerns about the instability of their currency and the possibility of a double-dip recession discourage potential investors from doing business there. It is also a market that has largely been overlooked…more…
Bringing the cloud to the contact centre in India
Bracknell, October 24, 2011 – Content Guru has now launched the storm platform with Redwood technology in India. With Cable&Wireless Worldwide as the channel-to-market, the team had the chance to present storm to the Indian customer base. The event was supported by directors from C&W Worldwide.
Edward Winfield, the Director of SaaS Alliances for C&W Worldwide,…more…
Screen recording drives customer service and quality assurance to new heights
Bracknell, June 23, 2011 – Redwood Technologies is releasing another technical capability layer for its highly popular range of contact centre solutions. A new screen recording facility will capture every second of a call agent’s screen activity, providing a sophisticated new compliance and evaluation tool that will help a business resolve disputes more effectively and…more…
Redwood to the rescue for HomeServe
Bracknell, May 4, 2011 – A Redwood auto-dialler solution is providing essential emergency back-up for the company to which millions of people turn in a household emergency. HomeServe plc has deployed Redwood’s power dialler as a cloud-based solution running on the STORM platform, ensuring continuity of service for outbound sales campaigns at the company’s Walsall contact centre.
Trusted…more…
Redwood achieves ISO 27001 certification
Bracknell, 11th February, 2011 – Information security is a critical priority for Redwood Technologies. As part of the company’s Quality Assurance programme, it has recently achieved ISO 27001 certification, the global standard for Information Security Management Systems (ISMS).
ISO 27001 is the only auditable international standard which defines the requirements for a corporate ISMS. The standard…more…