RedNews Winter / Spring 2012-13
This issue sees the launch of Redwood and sister company Content Guru’s new business unit in Holland, with the appointment of Michael van den Brink, former KPN Sales Director, as Country Manager.
This edition also includes two client case studies. The first explores a cloud-based multi-channel cash ordering system for G4S, the world’s largest security firm. The second, extended case study looks at Rightmove, the UK’s biggest property portal, and how Redwood is helping them take new mobile services to market. Technology Focus investigates Redwood’s social media integration capabilities, using the RTIntegrate toolkit and RedView reporting dashboard, and in community news, Redwood has donated to British Red Cross to help fund relief efforts around the world.
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RedNews Autumn 2012
Welcome to the Autumn 2012 edition of RedNews. This edition of RedNews features the ann ouncement that Redwood’s sister company, Content Guru, has been nominated as a finalist in the Business of the Year category at the Thames Valley Business Awards.
Also in this issue, our client case study looks at TUI Travel and how Redwood technology helps the world’s largest holiday provider stay open for business through an office relocation during its busiest time of the year. Meanwhile, Technol ogy Focus explores RedPBX™, Red wood’s next-generation switching and Unified Communications (UC) product and takes a look at an example deployment for The Progressive Building Society. Finally, this month’s charity piece highlights Redwood’s contributions to local causes in association with the Berkshire Community Foundation.
RedNews Summer 2012
Welcome to the Summer 2012 edition of RedNews. This edition features the announcement of major news from Redwood customer Content Guru, which launched NGware®, a suite of cloud services designed for the telecoms reseller market, encomp assing inbound number management, SIP trunking, PBX and cloud-based contact centre.
In this issue, our client case study looks at Callcredit, a leading UK provider of marketing solutions and how Redwood technology helped them reduce costs by 200%. Technol ogy Focus explores RedDial™, Red wood’s powerful predictive dialler for outbound marketing.
RedNews Spring/Summer 2012
Welcome to the Spring/Summer 2012 edition of RedNews. This edition of RedNews features the announcement of a major new deployment of Redwood’s technology in Holland as two Redwood customers, Dutch telco giant KPN and cloud specialists Content Guru have partnered to offer services using the Redwood-built storm platform.
In this issue, our client case study looks at UK Power Networks and how Redwood helps the UK’s largest electricity supplier ensure its customers never get left in the dark. Meanwhile, Technology Focus explores RedAlert™, Redwood’s mass integrated alerting system, as well as our cloud-based offering, SHOUT™.
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RedNews Autumn/Winter 2011/12
Welcome to the Autumn/Winter 2011/2012 edition of RedNews — a selection of Redwood’s top stories from the last quarter, plus a special feature on our recent launches into new territories, India and Ireland.
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RedNews Summer 2011
Welcome to the Summer 20122 edition of RedNews – a selection of Redwood’s top news stories from the last quarter, plus a special feature on how we are helping customers across the Utilities, Health and Travel sectors prepare their operations for the coming winter. This issue we examine screen recording – a new Redwood solution that will enhance customer service and dispute resolution in contact centres and build on our rich portfolio in that sector.
RedNews Spring 2011
Welcome to the Spring 2011 edition of RedNews – a selection of Redwood’s top news stories from the last quarter, from our visit by Dr Phillip Lee MP, to our latest accreditation of information security in the form of ISO 27001, as well as showcasing our latest IP phones that deliver the full range of Redwood integrated communication services to the desktop.
RedNews Autumn/Winter 2010
While there is still plenty to debate about the economic outlook, business remains strong for Redwood Technologies. In many instances, customers are deploying Redwood-based solutions hosted in the cloud on the Content Guru STORM® platform. For example, THUS customers are introducing advanced new services without committing to substantial capital expenditure – a classic example of doing more with less.
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RedNews Summer 2010
This issue features a major new announcement from Redwood Technologies, the introduction of the DNX® -500 intelligent switching platform and communications server.
RedNews Autumn 2009
Welcome to the Autumn 2009 edition of RedNews – a selection of Redwood’s top stories from the last quarter and a look at some of the products being showcased at ITU Telecom World in Geneva.
RedNews Spring/Summer 2009
This edition takes a look at Redwood’s recent projects focusing on improving the customer service experience, both with National Rail Enquiries and Utilities companies. Redwood announces its new Technology partnership with Cisco, whilst the Technology Focus section puts the spotlight on Redwood’s latest developments in ASR. Also included in this edition is a celebration of Redwood’s new Product of the Year Award for its RedCentrex IP Centrex solution and an interview with another key member of Redwood’s senior staff team.
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RedNews Winter 2008/9
The latest edition of RedNews includes: T-Com’s Project Helios, a leading-edge web developer portal, Iron Mountain’s selection of Redwood’s RedMatrix for their audio conferencing solution, Cable&Wireless CEO uses Corporate Comms to broadcast key announcements to his colleagues. There is also news of Redwood’s Microsoft Gold Partner status and a recent visit by The Right Honourable Andrew MacKay, MP for Bracknell.
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RedNews Autumn 2008
This edition of RedNews focuses on media and charity activities. Recent media projects include a televote for BBC Scotland, a mobile player recruitment campaign for The Times Fantasy Football and a donation line for Sky1 documentary ‘’Ross Kemp: A Kenya Special’’ in aid of Save the Children. Two local charities are featured – one supporting community groups in the county and the other a conservation initiative – as well as news of Content Guru’s success in the 2008 Start-up Stars Awards.
RedNews Summer 2008
This edition of RedNews takes a look at Redwood’s new technology partnerships with T-Home and HSBC, as well as the latest developments in Speech Recognition and multimedium, multi-channel call recording. Also featured is a case study on a recent charitable initiative in conjunction with the Mental Health Foundation.
RedNews Winter/Spring 2007/08
This edition of RedNews takes a look at Redwood’s new technology partnership with CYTA, the incumbent telephone company in Cyprus, as well as the latest developments in Mobile Internet and VXML, and a look ahead to this year’s CeBIT in Hannover, Germany.
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RedNews Summer/Autumn 2007
This edition of RedNews takes a look at the launch of Redwood’s new alerting technology innovation with leading global carrier, BT, as well as the exciting new developments in video-to-mobile technology.
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RedNews Spring 2007
This edition of RedNews takes a look at Redwood’s new technology partnership with leading global technology services company, EDS, as well as the latest developments in Call TV regulations, and the launch of Redwood’s Content Management System, RedCMS™
RedNews Winter 2007
This edition takes a look at recent development in billing and content, Redwood’s innovative IP Centrex solution, RedCentrex™, and previous Redwood CeBIT success stories in the build-up to this year’s event in March.
RedNews Autumn 2006
This issue of RedNews focuses on the latest services at Buzz Networks and accom. There is also news on the launch of Redwood’s Disaster Recovery service and enhanced SIP Call Server, as well as details of Microsoft approval for Redwood’s award-winning RedMatrix audio conferencing solution.
RedNews Summer 2006
This issue of RedNews focuses on the latest services at Panasonic and The Daily Telegraph. There is also news on the launch of Redwood’s SIP phone and RedExec Partner Programme, as well as details of Redwood’s most recent industry award win for our conferencing solution.
RedNews Spring 2006
This issue of RedNews focuses on developments at the Carphone Warehouse and KPN. There is a interview with director Jim Taylor and a review of RedAlert.
RedNews Winter 2005
Winter 2005, sees an interview with Technical Director Ron Perry as well as Product Focus on the new RedMatrix and RedView real-time statistics developments.
