Engineering Services Engineer
Responsibilities
- Providing expert technical support to clients when required
- Assist with day-to-day activities of Engineering Services projects and track project progress
- Producing test schedules, and carrying out in-house and external testing of hardware and software
- Status and technical review meetings with clients performing on-site installations of Redwood hardware and software systems when required
- Provide technical input during the product SDLCs
- Act as a liaison with the Development Engineering teams
- Act as liaison with component suppliers
- Assisting with software IVR development as and when required
- Assist project management as and when required
Basic Requirements
- Have strong educational background with a 2.1 and above in Engineering/maths/science or computer science, and a BBB and above at A-level
- Have a full UK driving licence
- Must have the relevant documentation to work in the UK on a permanent basis
- Be hard working and ambitious
- Be friendly
- Enjoy travel
Desirables
- An excellent telephone manner and the ability to converse with, and retrieve relevant information from, users at all levels of IT literacy and rank
- Good oral and written skills
- The ability to diagnose and troubleshoot problems
- General customer facing experience
Additional Notes
Applicants should be willing to relocate to a reasonable distance from the office.
Redwood Technologies is an equal opportunities employer.
Email your CV to: careers@redwoodtech.com
