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The Redwood Technologies Group develops solutions for complex communication challenges, which enable organizations to engage at scale with their customers at any time, from any place, and on any channel or device.
Our dedicated R&D function continually pushes the boundaries of communications innovation, harnessing emerging technologies such as Artificial Intelligence (AI), WebRTC and social networks to evolve contact centres into always-on Customer Engagement Hubs.
The Group’s high-calibre team produces compelling omni-channel contact centre solutions, running on technology proen to operate at the high levels of reliability, security and scalability demanded by the world’s largest organizations.
The team at our global headquarters in Bracknell, UK
Technology powering organizations such as…
Since founding Group member, Redwood Technologies, was established in Bracknell, UK in 1993, we have taken this ambition to over 60 countries worldwide, delivering complex communication systems and solutions for hundreds of the world’s largest organizations, in some of the most demanding and mission-critical environments such as government, financial services, utilities, travel and healthcare.
Our aim is to deliver our storm® cloud customer engagement platforms in every territory worldwide.
Sean (left) and Martin (right) Taylor in January 2018, outside the Network Operating Center (NOC) in the Group’s Headquarters of Radius Court, Bracknell, UK