Sean Taylor Icon

Sean Taylor


Global CEO


Joined in: 1993
Location: Bracknell, UK (Global Headquarters)

Sean Taylor is the co-founder and Global CEO of the Redwood Technologies Group.

In 1993 Sean co-founded sister company Redwood Technologies, a cutting-edge provider of multi-channel communications servers, which has supplied large enterprises, government bodies and CSPs (Communication Services Providers) in over 50 countries. At the end of 2005, predicting the emergence of what are today called ‘cloud services’, Content Guru was established. Leveraging Redwood’s technology, Content Guru offers omni-channel communications services from the cloud via its storm® platforms. The company has grown rapidly and become a market leader in ‘communications integration’, which includes services such as cloud contact centers.

As with Redwood, Sean is heavily involved with the strategic direction of the Content Guru, working at a technical level with the core teams that define high-level product design and commercially on the company’s go-to-market strategy, including the establishment of key partnerships.

Before co-founding Redwood and Content Guru, Sean worked in the engineering team of Rhetorex Inc. (acquired by Lucent), a pioneer in the field of Computer Telephony, both in the UK and in San Jose, California. He is also a member of the CBI’s Enterprise Forum, assisting with a range of policy matters such as access to finance for businesses and boosting exports.

In January 2018 Sean was appointed Deputy Lieutenant for the Royal County of Berkshire, and he serves with numerous charitable and voluntary organisations in the area, including as a Trustee of Berkshire Community Foundation (BCF), a charity specializing in the care of vulnerable adults and children. Having represented Berkshire at county level in cross-country running as a teenager, he is now President of Bracknell Athletics Club.

Sean holds a BSc (Hons) degree in Electronics and Computer Science from King’s College, University of London and maintains links with the university through the annually awarded Redwood Technologies Prize for Best Performance in the MSc Telecommunications and Internet Technology programme.

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Martin Taylor Icon

Martin Taylor


Deputy CEO


Joined in: 1993
Location: Bracknell, UK (Global Headquarters)

Martin Taylor is Deputy CEO and co-founder of the Redwood Technologies Group, responsible for strategic market development and the company’s public sector practice.

After graduating from King’s College, University of London, with a BSc(Hons) in Business Management, Martin worked as a futures market analyst in Asia. He returned to the UK to help launch Redwood Technologies in 1993, developing new overseas territories – particularly emerging markets – and adapting Redwood’s powerful and unique core technology for new sectors.

A pioneer in real-time billing, Martin’s early work with deregulated telecommunications operators led directly to the multi-tenanted, multi-level, multimedia accounting platform that underpins Content Guru’s cloud services. Martin also devised a number of important interactive media and payment applications that are today commonplace around the world.

The coiner of the storm® brand and a leading innovator in the field of cloud-based enterprise communications, Martin is a regular speaker at international conferences and in the media. He sits on the CBI Intellectual Property Committee and on the Advisory Board of the Department of Management at King’s College London, where he delivers occasional lectures on strategy and entrepreneurship.

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Thomas Muhr Icon

Thomas Muhr


Managing Director (DACH)


Joined in: 2018
Location: Munich, Germany (DACH Regional Office)

Thomas Muhr is the Managing Director DACH (Deutschland, Austria & Switzerland), having taken on the role in 2018. He is responsible for managing cloud deployments of storm across Germany and overseeing the rapid growth of the Munich office. Germany is Europe’s second largest contact center market with a growing cloud communications market, and Thomas tirelessly solidifies the position of Content Guru in this sphere.

A graduate of the University of Cologne with a Diplom Kaufmann in Business, Management, Marketing, and Related Support Services, Thomas has previously worked as Country Manager for Shoretel GmbH and Datapoint Global Services GmbH. He has also served as Sales Director – Global Accounts at Avaya.

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Michael van den Brink


Country Manager (Netherlands)


Joined in: 2013
Location: The Hague, The Netherlands (Benelux Regional Office)

Michael van den Brink is the country manager for Content Guru B.V., the Netherlands branch of Content Guru. He joined the company in March 2013, bringing a wealth of management experience in the Dutch market from Content Guru’s Netherlands network partner, KPN.

After graduating from the Amsterdam University of Applied Sciences with a degree in Business Administration, Michael joined KPN’s Business Market division as a Project Manager, from which he rapidly progressed to the role of Implementation Manager for new releases of sales tools aimed at the consumer market.

Following this, in December 2003 he became an Account Manager for the key Rotterdam region, where he worked with numerous large enterprise customers, before becoming a Key Account Manager for the Corporate Market across the entire Netherlands. Michael then moved on to become a Sales Manager at Newtel Essence, gaining experience in the contact center and customer relationship management (CRM) environments.

His final role at KPN before joining Content Guru was as Director of Sales for Large Enterprise, where he was instrumental in increasing intake and turnover.

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John Rees Icon

John Rees


CCO


Joined in: 2010
Location: Bracknell, UK (Global Headquarters)

John graduated from Durham University with a BA(Hons) degree in Business Economics. He joined Content Guru in January 2010.

From graduation, John trained as an accountant in the Thames Valley before jointly founding 8el, a UK-focused voice and data carrier, in 1999. 8el provides wide area networking and VoIP services into mid-sized businesses.

Within 8el John’s main area of responsibility were the financial and commercial day-to-day activities of the business. These included management and financial reporting, the business model and legal and supplier relationships.

John managed the development of 8el’s business division, servicing the Formula One motor racing community, and was subsequently responsible for the corporate positioning which achieved the successful sale of that division. More recently, as well as his commercial and financial role, John led the Sales and Marketing team to launch and successfully grow 8el’s IP Centrex solution.

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Rob Mansfield Icon

Rob Mansfield


CTO


Joined in: 2005
Location: Bracknell, UK (Global Headquarters)

Robert Mansfield is the Chief Technology Officer at Content Guru. He joined the Group in 1996 from Lucent Technologies Computer Telephony Products division (formerly Rhetorex Inc.), where he worked from graduation, having started in technical support and finished as Engineering Manager. He graduated from King’s College London with a BEng (Hons) in Electronics and Computer Science.

He has a key responsibility for managing and implementing the software development methodologies that underpin Content Guru’s communications architecture, and has been instrumental in introducing Agile development techniques and KanBan organisational processes across the business.

As CTO, he oversees the strategic international development of the storm Communications Integration™ platform and the management of future product releases, with responsibilities ranging from software development to network design and security.

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Matthew Chadd Icon

Matthew Chadd


Project Management Director


Joined in: 2005
Location: Bracknell, UK (Global Headquarters)

Matt Chadd has worked as part of the Redwood Technologies Group since 1995. He oversees the Project Management team, responsible for delivering end-to-end cloud solutions through storm, and deploying our hardware through the DNX suite. Matt’s primary areas of concern are the company’s highly-successful utilities and healthcare deployments, which have won multiple industry awards for innovation and reliability.

Matt joined Redwood Technologies as a new graduate, having received a BSc (Hons) in Computer Science and Business Computer Systems at the University of Gloucestershire, and retains a fascination for all things technological. He is particularly excited about how developments in AI and Natural Language Processing will transform our daily lives, and he follows the progress of self-driving cars with interest. Matt has always loved travelling, and remembers his visits to other parts of the world fondly, especially his time in Peru and scuba-diving in Egyptian waters.

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Chris Franklin Icon

Chris Franklin


Head of Development Engineering


Joined in: 2017
Location: Bracknell, UK (Global Headquarters)

Chris Franklin is the Head of Development Engineering at the Redwood Technologies Group, responsible for managing the company’s Research & Development arm and co-ordinating product strategy. His focus on innovation keeps emerging technologies and capabilities such as AI at the forefront of Content Guru’s development efforts while ensuring the team continues to optimize and expand core technology to support the global scaling of the network of storm platforms. Chris joined the Redwood Technologies Group in 2017 from GlaxoSmithKline, where he spent 7+ years as a CPMS (Clinical Pharmacology Modelling and Simulation) Development and Technologies Manager, and previously, Principal Technical Lead.

Chris completed a PhD in Scattering Theory with Applications to Muon Catalysed Fusion and Positron H2+ Collisions at The University of Nottingham, having previously graduated from St Johns College, Oxford, with a BSc in Mathematics. While at university, Chris was awarded the Thomas White Scholarship, St. John’s College, Oxford (1989) and was in the final 12 for the British Mathematics Olympiad team (1987).

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Vidya Rao Icon

Vidya Rao


Commercial Legal Counsel


Joined in: 2017
Location: Bracknell, UK (Global Headquarters)

 

Vidya Rao is the Commercial Legal Counsel for the Redwood Technologies Group, with responsibility for all legal matters relating to the Group.

Prior to joining the Group, Vidya worked at Kemp Little assisting several technology start-ups, growth-stage companies and investors on various corporate transactions. She trained, and qualified, as a corporate solicitor at Slaughter and May, one of the most prestigious law firms in the world, where she worked on several international deals including the sale of Vodafone’s shares in Verizon Wireless. She holds a first class LLB degree from King’s College London.

Vidya also brings in relevant industry experience from her previous career as a computer science engineer and she worked as software developer in Silicon Valley for more than five years. She holds a Master of Science degree in Computer Science from University of Southern California and a Bachelor of Engineering degree in Computer Science from PES Institute of Technology, Bangalore, India.

 

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