January 12th 2009 - Meetings have long been one of the banes of business life. Unless they are well-managed and sharply relevant, they can consume productive time and drain cash, especially if people have to travel long distances to attend.

For Storage-as-a-Service giants Iron Mountain, audioconferencing represented a compelling opportunity to reduce the time, money and effort expended in attending meetings. They consulted Redwood partners Rapide, specialists in mobile and advanced communications for business, and Redwood’s RedMatrix was selected as the definitive solution.

Time-to-market

Iron Mountain Inc. helps organisations around the world reduce the costs and risks associated with information protection and storage. The company offers comprehensive records management, data protection, and information destruction solutions, and is a trusted partner to more than 100,000 corporate clients throughout North America, Europe, Latin America and the Pacific Rim.

It is a business that operates at the frontline of some of the most demanding corporate challenges, from data security to regulatory compliance. In this fiercely competitive environment, time-to-market and quality of customer service are critical differentiators.

Improved collaboration

RedMatrix allows Iron Mountain’s application development teams to collaborate internationally, dramatically reducing project cycle times. It can scale to accommodate anything from a quick, on-the-fly call between three or four people, to a planned session which may have many participants calling in for all or part of the conference.

By using Rapide’s managed conferencing service, Iron Mountain has been able introduce the most advanced audioconferencing capabilities, without committing to substantial capital outlay, or imposing more operational demands on its infrastructure management team.

Large-scale Conference Service

Rapide promotes its Conference Call service as simple, fast and easy to use, handling millions of conference minutes every year. The adaptable architecture of RedMatrix allows Rapide to offer a No-Frills Conference Service, for up to 20 users, and its new Enhanced Conference Call Service with a range of additional management features and support for thousands of participants.

"RedMatrix was a key factor in our successful bid for the Iron Mountain service," says Nigel Shanahan, Managing Director of Rapide. "Its versatility and ease-of-use allowed us to develop an audioconferencing solution tailored precisely to the needs of our customers, and gave us a compelling and convincing proposition to present to Iron Mountain."

For further information please contact:- Rachel Love T. +[44] (0) 1 344 304 344 F. +[44] (0) 1 344 304 345 E. rnl@redwoodtech.com



January 12, 2009
Category: News