RedView Dashboard Designer – real-time service statistics form any data source
Bracknell, January 12, 2011 – A new dashboard interface has been introduced for Redwood’s RedView™ management suite.
The RedView Dashboard Designer allows you to create fully customisable displays of real-time service statistics. Its instant reporting capability enables contact centre managers, customer relationship management teams, business process managers and others to oversee developing patterns of interaction as…more…
Redwood untangles red tape to deliver the goods in Africa
Bracknell, January 4, 2011 – Redwood’s integrated communication solutions are often designed to overcome problems of bureaucracy and logistics. But the company was able to take a more direct route to overcoming the red tape and rough terrain that characterises life in central Africa, when it helped to negotiate customs for a container load of…more…
Redwood earns Microsoft Gold
Bracknell, December 9, 2010 – Redwood Technologies has once again achieved Microsoft® Gold Certified Partner status. Gold Certified Partners have the closest working relationship with Microsoft and are recognised as having the highest level of competence and expertise with Microsoft technologies.
Microsoft describes its Gold Certified Partners as its elite business partners, with the knowledge, skills…more…
Redwood guns ring out for the Red Cross
Bracknell, September 22, 2010 – The flag of the British Red Cross once again adorned The Royal Berkshire School of Shooting in Pangbourne, as teams from Redwood Technologies and Content Guru took part in a clay pigeon shoot to raise money for the international relief organisation. The shoot was followed by a lunch and fund-raising…more…
